About Our Store
Q: What kind of products does Cheap Action Figures Store specialize in?
A: We specialize in premium collectible action figures, Gundam models, and transforming robots from top brands like Bandai, Black Mamba, Azure Sea Studios, and many more. Our inventory includes everything from 1100 Complete Model Gundams to rare 4th Party Transformers and exclusive third-party creations.
Q: Who is your target customer?
A: We cater to serious collectors worldwide who appreciate high-quality figures at affordable prices. Whether you’re completing a Gundam series, building combiner teams, or searching for rare third-party Transformers, we’ve got you covered.
Product Questions
Q: Are your figures authentic or knock-offs?
A: We carry both official licensed products (like Bandai kits) and premium third-party creations (clearly marked as such). All items are collector-grade quality, with third-party items representing the best in unlicensed but high-quality designs.
Q: How do I know if a figure is in stock?
A: All items shown on our website are currently in stock at our Fayetteville warehouse. We update inventory in real-time, so what you see is available for immediate shipping.
Q: Do you carry rare or limited edition items?
A: Yes! We frequently stock limited edition figures like the Newage H53G Michael Omega Supreme Gold and exclusive third-party creations. These tend to sell quickly, so we recommend signing up for our newsletter to get alerts.
Shipping & Delivery
Q: How long does shipping take?
A: We process orders in 1-2 business days. Delivery times depend on your chosen method:
– Standard Shipping (DHL/FedEx): 10-15 days after dispatch
– Free Shipping (EMS): 15-25 days after dispatch (for orders over $50)
Many collectors report early arrivals!
– Standard Shipping (DHL/FedEx): 10-15 days after dispatch
– Free Shipping (EMS): 15-25 days after dispatch (for orders over $50)
Many collectors report early arrivals!
Q: Do you ship worldwide?
A: We ship globally except to select Asian and remote regions. Our network delivers to most collector hotspots with reliable service.
Q: How are fragile figures packaged?
A: We use collector-grade packaging with special care for figures with delicate articulation points (like Evolution Toys or Jinbao models). Each item is inspected and packed by fellow collectors who understand proper figure protection.
Payments & Pricing
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Why are your prices lower than other stores?
A: As our name suggests, we’re committed to making collecting affordable. By maintaining lean operations and buying in volume, we pass the savings to you without compromising on product quality or shipping standards.
Returns & Exchanges
Q: What’s your return policy?
A: We offer hassle-free returns within 15 days of delivery. Every figure in your collection should meet your display standards, so if you’re not satisfied, we’ll make it right.
Q: What if my figure arrives damaged?
A: While our articulation-aware packaging prevents most issues, if damage occurs, contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund.
Collector Tips
Q: Any advice for new collectors?
A: Here are some pro tips from our team of fellow collectors:
1. Combine orders to qualify for free shipping on $50+ purchases
2. For time-sensitive items (like limited editions), choose Standard Shipping
3. Building combiner teams? Order all members together to ensure matching versions
4. Follow us for alerts on rare restocks and new arrivals
1. Combine orders to qualify for free shipping on $50+ purchases
2. For time-sensitive items (like limited editions), choose Standard Shipping
3. Building combiner teams? Order all members together to ensure matching versions
4. Follow us for alerts on rare restocks and new arrivals
Still have questions? Our collector support team is ready to help at [email protected]!