Privacy Policy

Welcome to Cheap Action Figures Store (“we,” “our,” or “us”) at cheapgundamshop.com. We specialize in premium collectibles including action figures, Gundam models, and transforming robots for serious collectors worldwide. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information.

1. Information We Collect

To provide our collector-focused services, we may collect:

• Personal Identification: Name, email address, shipping/billing address, phone number when you create an account or place an order.
• Payment Information: Credit card details (processed securely by our PCI-DSS compliant partners), PayPal email. We never store full payment details on our servers.
• Transaction Data: Purchase history, product preferences (e.g., 3rd Party TFs, Complete Model kits), and order values.
• Technical Data: IP address, browser type, device information, and pages visited to improve your shopping experience.
• Communication Data: Emails, chat logs with our collector support team regarding inquiries about products like Bandai models or 4th Party TFs.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders for collector-grade items (e.g., limited edition Newage H53G or Black Mamba figures)
• Provide secure payment processing through trusted partners (Visa, MasterCard, PayPal)
• Offer personalized recommendations based on your collection interests (e.g., Gundam models vs. action figures)
• Send order confirmations, shipping notifications, and tracking information
• Improve our website and product offerings for the collector community
• Prevent fraud and enhance security for high-value transactions
• Comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We may share information with:

• Payment Processors: To complete transactions (e.g., PayPal for international collectors)
• Shipping Providers: To deliver your collectibles from our Fayetteville warehouse
• Service Providers: For website hosting, fraud detection, and customer support
• Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

We implement robust measures to protect your collector account:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Secure servers with restricted access
• Regular security audits

Data is stored primarily in the United States with appropriate safeguards for international transfers.

5. Your Rights as a Collector

You have the right to:

• Access, correct, or delete your personal information
• Request a copy of your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)
• Lodge complaints with data protection authorities

To exercise these rights, contact our Collector Support Team at [email protected].

6. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences (e.g., currency selection for international orders)
• Analyze collector behavior to improve our product offerings
• Enable secure shopping cart functionality
• Provide personalized recommendations for collectibles

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our store.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to collectors through our website or email.